If you have an issue or concern with an order you have received, contact Customer Service at (516) 320-8800.

When you call, please have your order information ready to discuss with our staff. 

Please review our terms before you reach out:

● We do not process returns on printed, washed or decorated merchandise. Tip: Inspect your garments before decorating them.

● You must return defective merchandise to us with a description and location of the defect.

● We do not accept returns on merchandise that is more than 30 days old. If you ordered from Amazon you must return your product through your Amazon Account. If you ordered from a Dealer you must contact them directly.

● You must make all claims for shortages or damages within 72 hours of receiving the merchandise.

● You need to provide a return authorization number for our warehouse to process a return/exchange/refund.  This can be obtained by calling or emailing us at (516) 320-8800 or info@warmupathletics.com. 

● Please include a copy of your invoice with your RMA # to ensure we can issue you a proper credit if applicable. 

● All returned or refused shipments are subject to a 20% or $25 (whichever is greater) restocking charge, in addition to both outbound and return freight costs.

● We do not provide cash refunds.

● If we did not process your order accurately, we’ll cover the original freight and send a return label for the incorrect merchandise.

● We do offer a replacement option if the items that you have received on your original order are incorrect, missing or damaged. Requesting a replacement will initiate a replacement order that will include the same items that were on your original order. Please note, we are not able to accommodate any style, color, size swap or exchange requests for a replacement order.